Effective Date: September 14, 2026 Last Updated: September 14, 2026
These Terms and Conditions ("Terms") are a legal agreement between you and Shopper Assist, LLC ("we," "us," or "our"), a New York limited liability company, governing your use of the Shopper Assist mobile application (the "App"). By downloading, accessing, or using the App, you agree to these Terms. If you do not agree, do not use the App.
The App lets you scan a product's barcode (UPC) or label to view:
The App also lets you enter or scan a vehicle identification number (VIN) to view publicly available vehicle safety recall and complaint information from the National Highway Traffic Safety Administration (NHTSA).
The App is an informational tool. It does not recommend, endorse, or advise you to buy or avoid any product, company, or brand. All purchasing decisions are yours alone.
You must be at least 13 years old to use the App. The App is not directed to children under 13, and we do not knowingly collect information from them. If you are between 13 and the age of majority in your jurisdiction, you represent that a parent or guardian has reviewed and agreed to these Terms on your behalf.
If the App offers account creation, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us promptly at the contact address below if you suspect unauthorized use.
The App displays information drawn from public and third-party sources, including but not limited to campaign finance disclosures (e.g., Federal Election Commission records), product safety and recall databases (e.g., FDA, Consumer Product Safety Commission), nutrition databases, and user-submitted reviews.
We do not independently verify, and cannot guarantee the accuracy, completeness, timeliness, or reliability of, any information displayed in the App. Public databases update on their own schedules and can contain errors, gaps, or delays. Political donation data reflects disclosed, publicly filed contributions as of the date retrieved and may not reflect a company's full political activity, current ownership, or internal policies. Recall and safety data may not reflect the most recent developments. Nutrition data is sourced from crowd-sourced and public databases and may not match a specific product's current packaging or formulation.
You should independently verify any information before relying on it for an important decision, including decisions related to health, safety, or purchasing. The App is not a substitute for reading a product's actual label, consulting the manufacturer directly, or consulting a qualified professional (e.g., a physician or registered dietitian) for medical or nutrition decisions.
Shopper Assist, LLC does not endorse any political party, candidate, or cause, and the App's display of donation-lean information is not intended as, and should not be understood as, an endorsement or condemnation of any product, company, or viewpoint. The App presents factual, publicly disclosed information to let you draw your own conclusions.
If the App allows you to submit reviews, ratings, or other content ("User Content"):
You agree not to:
The App, including its design, text, graphics, logos, and underlying software (but excluding third-party data and User Content), is owned by Shopper Assist, LLC and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for your personal, non-commercial use, subject to these Terms.
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY OF DATA. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY INFORMATION DISPLAYED IS ACCURATE OR COMPLETE.
TO THE FULLEST EXTENT PERMITTED BY LAW, SHOPPER ASSIST, LLC AND ITS MEMBER, MANAGER, AND ANY CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE APP, OR YOUR RELIANCE ON ANY INFORMATION DISPLAYED IN IT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE APP SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR (B) $50.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
You agree to indemnify and hold harmless Shopper Assist, LLC and its member and manager from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your User Content, or your misuse of the App.
We may suspend or terminate your access to the App at any time, with or without notice, for conduct that violates these Terms or is otherwise harmful to us, other users, or third parties. You may stop using the App and cancel your subscription at any time as described in Section 4.
We may modify, suspend, or discontinue the App, in whole or in part, at any time. We may update these Terms from time to time; material changes will be communicated through the App or by other reasonable means before they take effect. Continued use of the App after changes take effect constitutes acceptance of the revised Terms.
These Terms are governed by the laws of the State of New York, without regard to conflict-of-laws principles.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
15.1 Agreement to Arbitrate. You and Shopper Assist, LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the App (a "Claim") will be resolved by binding, individual arbitration, rather than in court, except as set out below. This agreement to arbitrate is governed by the Federal Arbitration Act.
15.2 Class Action Waiver. YOU AND SHOPPER ASSIST, LLC EACH AGREE THAT ANY ARBITRATION OR PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may not combine your Claim with any other person's Claim without the written consent of all parties.
15.3 Arbitration Procedure. Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect. Arbitration will take place in Kings County, New York, or another mutually agreed location, or may be conducted by phone, video, or in writing at your election for claims under $10,000. Shopper Assist, LLC will pay all AAA filing, administration, and arbitrator fees for claims under $10,000, unless the arbitrator finds your claim frivolous. Each party bears its own attorneys' fees unless the arbitrator awards fees as provided by applicable law.
15.4 Delegation. Any dispute about whether a Claim is subject to arbitration, or about the validity or scope of this arbitration agreement, will itself be decided by the arbitrator, not a court.
15.5 Exceptions. Either party may instead bring an individual claim in small claims court if it qualifies. Either party may also seek emergency injunctive relief in court to prevent unauthorized use or infringement of intellectual property, pending the outcome of arbitration.
15.6 Right to Opt Out. You may opt out of this arbitration agreement by emailing ShopperAssist@protonmail.com within 30 days of first accepting these Terms, stating your name and that you opt out of arbitration. If you opt out, disputes will instead be resolved in the state or federal courts located in Kings County, New York, and you consent to the exclusive jurisdiction of those courts, and Sections 15.1-15.4 above will not apply to you.
15.7 Severability of This Section. If the class action waiver in Section 15.2 is found unenforceable, the remainder of this Section 15 remains in effect, and any class, consolidated, or representative claim must proceed in court rather than arbitration. If any other part of this Section 15 is found unenforceable, the remainder still applies to the fullest extent possible.
[This clause is a starting template, not a finished legal instrument. Arbitration and class-action-waiver enforceability rules vary by state and are an actively litigated area of law - have an attorney review this exact language before publishing. Two concrete, current items to flag specifically: (1) as of May 1, 2025, the AAA now requires businesses to formally register their consumer arbitration clause with the AAA (and pay an associated fee) for AAA to administer a case when one is filed - simply naming AAA in this document is not enough on its own; and (2) New York's General Business Law Section 399-c nominally voids mandatory arbitration clauses in NY consumer contracts, but courts have consistently held this is preempted by the Federal Arbitration Act where the transaction has an interstate commerce nexus (which a nationally-distributed app clearly has) - an attorney should confirm this reasoning still applies cleanly to your specific facts before you rely on it.]
If you downloaded the App from the Apple App Store or Google Play, you also agree to that platform's standard end-user terms, which apply in addition to these Terms. In case of conflict specifically regarding platform billing, refunds, or account management, the platform's terms and processes control.
If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect. These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the App.
Questions about these Terms:
Shopper Assist, LLC Brooklyn, NY 11215 ShopperAssist@protonmail.com